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Frequently Asked Questions

Everything you need to know about your upcoming ritual.

What does a service entail?
We provide a scalp treatment designed to boost both your scalp’s well-being as well as your hair’s overall health. This rejuvenating experience involves using specialized products and tools to detoxify your scalp. With a combination of a soothing scalp massage and release of acupressure points, the treatment encourages circulation and stimulates your hair follicles which aids in hair growth. This service is akin to treating your scalp to a facial. Discover the epitome of scalp rejuvenation!
Will the head spa affect my hair color?
All of our ingredients are safe for any treated hair. However, if you had recently done any kind of chemical services within a week prior to your head spa appointment, there is a chance that the color or keratin may lift during our detoxing process. We suggest guests wait at least 7 days after any sort of hair treatment prior to getting a head spa service.
Can textured hair be treated?
For the health of your hair, Service will conclude with a simple 80% blow-dry.
Is it safe for expecting mothers?
Please let us know if you are expecting! Some guests may be concerned about being exposed to certain herbs and oils such as lavender while they are expecting. Also, guests are to lie flat on their backs during the service, so if you are unable to do this we suggest that you wait to book your appointment until after your delivery. We recommend consulting with your doctor before your appointment to ensure it aligns with your specific pregnancy needs.
Are blowouts included?
For the health of your hair, Service will conclude with a simple 80% blow-dry.
Are there any contraindications to receiving a head spa service?
We cannot perform services on customers with extensions, braids, or sew-ins, as these obstruct access to the scalp and pores. Guests with infections relating to the skin and scalp are not able to receive services nor are guests with any sunburns to the scalp. For safety concerns, our services are contraindicated for guests who have recently undergone surgery whether medical, reconstructive, or cosmetic.
How do I prepare for my appointment?
To prepare for your appointment, we recommend coming in comfortable clothing and with hair that has been detangled to the best of your ability.

While we do detangle your hair before the treatment, excessively tangled hair may deduct time from your head spa session.

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